{"id":50257,"date":"2021-06-22T17:26:19","date_gmt":"2021-06-22T17:26:19","guid":{"rendered":"https:\/\/www.cecile-zakine.fr\/?p=50257"},"modified":"2021-12-29T10:12:20","modified_gmt":"2021-12-29T10:12:20","slug":"lecoute-du-client-3","status":"publish","type":"post","link":"https:\/\/www.cecile-zakine.fr\/fi\/lecoute-du-client-3\/","title":{"rendered":"Kuuntelemassa asiakasta"},"content":{"rendered":"[et_pb_section fb_built= \u00bb1\u2033 _builder_version= \u00bb4.9.4\u2033 _module_preset= \u00bbdefault \u00bb custom_margin= \u00bb-78px||||| \u00bb custom_padding= \u00bb||0px||| \u00bb][et_pb_row _builder_version= \u00bb4.9.4\u2033 _module_preset= \u00bbdefault \u00bb][et_pb_column type= \u00bb4_4\u2033 _builder_version= \u00bb4.9.4\u2033 _module_preset= \u00bbdefault \u00bb][et_pb_4.4. ult \u00bb custom_padding= \u00bb||0px||| \u00bb]<h1>Laillinen viikkolehti<\/h1>[\/et_pb_text][et_pb_text _builder_version= \u00bb4.9.4\u2033 _module_preset= \u00bbdefault \u00bb custom_padding= \u00bb||0px||| \u00bb hover_enabled= \u00bb0\u2033 sticky_enabled= \u00bb0\u2033]<h2>Kuuntelemassa asiakasta<\/h2>[\/et_pb_text] = \u00bb4.9.4\u2033 _module_preset= \u00bboletus \u00bb]<p>On t\u00e4rke\u00e4\u00e4 kysy\u00e4 itselt\u00e4si: kuuntelinko sit\u00e4 vai vain kuulin sen?<\/p>\n<p>&nbsp;<\/p>\n<p>Ensimm\u00e4inen konsultointi on v\u00e4ltt\u00e4m\u00e4t\u00f6nt\u00e4, koska ensimm\u00e4inen velvollisuus on kuunnella asiakasta.<\/p>\n<p>&nbsp;<\/p>\n<p>Peter Drucker sanoi: &quot;T\u00e4rkeint\u00e4 viestinn\u00e4ss\u00e4 on kuulla, mit\u00e4 ei sanota.&quot;<\/p>\n<p>&nbsp;<\/p>\n<p>J\u00e4tet\u00e4\u00e4n ennakkoluulomme syrj\u00e4\u00e4n, \u00e4lk\u00e4\u00e4mme ajatteleko asiakkaan puolesta ja kuunnelkaamme h\u00e4nt\u00e4 todella ymm\u00e4rt\u00e4\u00e4ksemme h\u00e4nen tarpeitaan.<\/p>\n<p>&nbsp;<\/p>\n<p>Haluaako h\u00e4n ryhty\u00e4 oikeustoimiin suoraan vai yritt\u00e4\u00e4k\u00f6 h\u00e4n mieluummin sovinnon?<\/p>\n<p>&nbsp;<\/p>\n<p>Onko h\u00e4n ohjaava asiakas vai voiko h\u00e4n antaa p\u00e4tev\u00e4n ammattilaisen ohjata ja tukea?<\/p>\n<p>&nbsp;<\/p>\n<p>C\u00e9cile ZAKINE Cabinet pystyy ymm\u00e4rt\u00e4m\u00e4\u00e4n kommenttisi ja neuvoo sinua parhaiten tavoitteidesi, odotustesi ja tarpeidesi mukaisesti.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]","protected":false},"excerpt":{"rendered":"<p>Laillinen viikkoasiakkaan kuunteleminenOn t\u00e4rke\u00e4\u00e4 kysy\u00e4 itselt\u00e4si seuraava kysymys: kuuntelinko h\u00e4nt\u00e4 vai vain kuulin? Ensimm\u00e4inen konsultointi on v\u00e4ltt\u00e4m\u00e4t\u00f6nt\u00e4, koska ensimm\u00e4inen velvollisuus on kuunnella asiakasta. Peter Drucker sanoi: &quot;T\u00e4rkeint\u00e4 viestinn\u00e4ss\u00e4 on kuulla, mit\u00e4 ei sanota.&quot; [\u2026]<\/p>","protected":false},"author":2,"featured_media":53,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[63],"tags":[],"class_list":["post-50257","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-professionnel"],"_links":{"self":[{"href":"https:\/\/www.cecile-zakine.fr\/fi\/wp-json\/wp\/v2\/posts\/50257","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cecile-zakine.fr\/fi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cecile-zakine.fr\/fi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cecile-zakine.fr\/fi\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cecile-zakine.fr\/fi\/wp-json\/wp\/v2\/comments?post=50257"}],"version-history":[{"count":0,"href":"https:\/\/www.cecile-zakine.fr\/fi\/wp-json\/wp\/v2\/posts\/50257\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cecile-zakine.fr\/fi\/wp-json\/wp\/v2\/media\/53"}],"wp:attachment":[{"href":"https:\/\/www.cecile-zakine.fr\/fi\/wp-json\/wp\/v2\/media?parent=50257"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cecile-zakine.fr\/fi\/wp-json\/wp\/v2\/categories?post=50257"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cecile-zakine.fr\/fi\/wp-json\/wp\/v2\/tags?post=50257"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}