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Lawyer consumer law antibes

Consumer Law Lawyer in Antibes - Nice - Cannes


Mr. Zakine
Lawyer, Doctor of Law
Lecturer at the University of Nice lawFrance

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The most frequent questions we have : 

What are the reasons why a lawyer can be involved in a consumer dispute?

There are many reasons why a lawyer may be involved in a consumer dispute. Indeed, the consumers often have difficulties in asserting their rights to professionals. The lawyers intervene to defend the interests of the consumer and attempt to find a solution amicable to the dispute. However, it sometimes happens that the parties cannot agree and the dispute has to be brought to court.


It is important to note that lawyers can also be called upon in mediation to represent their customers in the negotiations. Firstly, they can be seized by the jurisdictions competent, i.e. the courts and the courts of appeal. Secondly, they can be referred to by the Consumer Code, which provides for procedures specific for disputes in consumption.

Finally, they can be seized by means of a procedure arbitration. They can be referred to by tenants, who have a legitimate interest in having their lease be respected.



What are the most common types of consumer disputes?

Consumer disputes are common and can be very frustrating. They can be caused by many things, such as a faulty product, inadequate service or poor communication. Fortunately, there are ways to resolve them. In this article, we will show you the most common types of consumer disputes and how you can resolve them.


According to a study by the Institut national de la consommation, more than 8 out of 10 French people have already had a dispute with a company. The most frequent disputes concern services (telephony, internet, energy), online purchases and capital goods (household appliances, IT).

You can first try to find a solution amicable with the company concerned. If this does not work, you can enter a instance from mediation or conciliation, such as the Mediator the National Energy Ombudsman or the Communications Ombudsman electronic and positions. If you are still not satisfied, you can go to court competent. In summary, consumer disputes are common and can be resolved in different ways.

If you have a dispute, do not hesitate to contact the company concerned to try to find an amicable solution.



How can a lawyer help settle a consumer dispute?

A specialist consumer lawyer can help you resolve them. A A lawyer can help you understand your rights and your obligations as a consumer, and advise you on the best way to proceed.


He can also represent you in court, if necessary. He will be able to help you resolve it quickly and efficiently.

If this is not possible, he or she can represent you before the courts competent authorities. In terms of procedure, you will need to file a request to the court and the case will be brought before the judge of proximity. However, it is always preferable to settle the matter amicably, i.e. by reaching an agreement with the seller.

In this case, the lawyer can represent you and advise you in the negotiations. If no agreement is reached, the judge will decide.

Firstly, it can be seized by the client, i.e. he may be contacted to represent the client in negotiations with the seller. Next, the lawyer can evaluate the damage the client and determine whether a legal action is necessary. Finally, if legal action is necessary, the lawyer can represent the client before the high court.



What are the procedures for hiring a lawyer in a consumer dispute?

Consumer litigation is a common problem that many people face.


First of all, it is important to know that there are two types of jurisdictions in France:

The local courts have jurisdiction over disputes 4,000. For disputes over €4,000, it is the jurisdiction which has jurisdiction.

If you are unable to find a solution amicable settlement, you can enter the local court or the competent district court. To bring a case before the local court, you must complete a request and send it to the court in the spring which the seller or service provider is located.

To bring a case before the court of first instance, you must file a petition for summary judgment with the court in whose jurisdiction the seller or service provider is located. Your lawyer can help you prepare your case and argue your case before the court.



Lawyers and consumer litigation

Indeed, lawyers have been involved in the defence of the consumers since the beginning of the profession. Today, lawyers continue to play an important role in consumer protection. Lawyers are often called upon to intervene in the disputes consumer protection when a company is accused of deception or abusive practices.


Lawyers are often able to negotiate settlements amicable between the parties and can even represent consumers in court. They can help consumers assert their rights and obtain redress when they are victims of deception or abusive practices.

The lawyers can help ensure that your rights are respected and to improve the laws and regulations that protect them. The Court of Appeal is competent to find out about consumer disputes where the amount involved exceeds EUR 4 000.

To be represented by a lawyer before the court the court must have been seized by a court of first instance. request registered with the transplant of the court. The applicant must indicate the names and addresses of the parties, the subject matter of the dispute and the grounds for the application. The trial is carried out in three phases:

the preliminary phase, the oral phase and the deliberate phase.

The preliminary phase consists of a hearing of a pre-trial conference in which the judge may order investigative measures. The oral phase consists of a hearing during which the judge hears the parties and their lawyers. The deliberation phase consists of a hearing during which the judge delivers his or her judgment.



Lawyer or mediator in consumer disputes?

It is important to know what recourse are available to you and what is the best option for your situation. Here is a short guide to help you choose between a lawyer or a mediator in case of a consumer dispute.


This may be, for example, a relationship between a private individual and a company, or a relationship between two private individuals. In all cases, the dispute must relate to a service or the sale of a product.

They are competent in all areas of consumer affairs, such as contracts, guarantees, delivery of products, etc. The consumer ombudsman is a neutral and impartial person and is not there to take sides.

The conciliator does not have the power to make a binding decision as a judge would, but it can help you to find a solution that suits all parties.

It will cost you less and you are more likely to set your dispute amicably.





What are the costs of a lawyer in a consumer dispute?

However, it is important to be aware of the different costs involved. In this article, we will therefore give you an overview of the different costs you may have to pay if you decide to appeal to a lawyer in case of a consumer dispute. Indeed, they can also help you to find a solution amicable with the other party, which can save you a lot of money.


Indeed, they depend on the type of dispute, the complexity of the case and the time the lawyer will have to spend on it. The lawyer can then help you to write a letter of formal notice, which will be sent to the professional concerned.

The costs of a lawyer in a consumer dispute are not fixed and can vary according to several criteria. It is therefore important to be well informed before calling on a professional. The choice of jurisdiction competent is of paramount importance in determining the costs of a lawyer in a consumer dispute.

Cabinet Zakine can help you with a wide range of procedures for the privacy. Read Cécile Zakine's views on family law (divorce, compensatory benefits, inheritance, succession), lawyer in Antibeshere.

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