The Legal Weekly
Listening to the customer
It is important to ask the question: did I listen to him or just hear him?
\n\n
The first consultation is crucial because the first obligation is to listen to the client.
\n\n
Peter Drucker said: "The most important thing in communication is to hear what is not said".
\n\n
Let's put our prejudices aside, let's not think in the customer's shoes and really listen to them to understand their needs.
\n\n
Does he want to take legal action directly or would he prefer to try a settlement?
\n\n
Will he be the directive client or will he allow himself to be guided and accompanied by a competent professional?
\n\n
Cécile ZAKINE's office will be able to understand your needs and advise you according to your objectives, your expectations and your needs.
Frequently asked questions
\n\nWhy is listening to the client important for a lawyer?
\nAttentive listening helps to understand the client's real needs and adapt the legal strategy. Me Zakine favors a personalized approach for each case.
\nHow long does a first consultation with Me Zakine last?
\nGenerally one hour. This allows analyzing your situation, answering your questions, and defining the next steps.
\nCan I explain my problem freely during the consultation?
\nYes, Me Zakine listens to you without judgment. You can disclose all facts, even confidential ones. Professional secrecy is guaranteed.
\nWhat to do if I am not satisfied with the first consultation?
\nYou are free not to follow up. Me Zakine undertakes to refer you to another professional if necessary.
\nHow to prepare for a consultation with Me Zakine?
\nBring all useful documents (contracts, correspondence, etc.) and a list of questions. This saves time and increases efficiency.
\nLawyer in Antibes, registered with the Grasse Bar. Intervenes throughout France. Labour law, Litigation at work. Real estate litigation and co-ownership law. Construction problems (VEFA,..)Fast, motivated and committed response. Do not hesitate to contact the lawyer in Antibes: Maitre Zakine. or to make an appointment online for a consultation.
Possible consultation 45€/ 30 min by phone for a first consultation
